Order Entry Specialist I

Are you someone with a strong attention to detail?

Then you may be just what we are looking for!

Our Data Entry Clerk's (known internally as Order Entry Specialist) role is to process new orders. The primary objective of the position is to establish correct information in preparing legal documents to be sent to all appropriate parties.   

This is an ONSITE position in Loma Linda, CA and the pay is $18.00 an hour; full time Monday-Friday, 11:30am -8:00pm.

• Establish correct information in regard to all aspects of orders: Ordering client information, Bill To information, court information, Opposing and Co-Defense Counsel information, facility(ies) information, patient/subject information, and assign appropriate order date, and deposition date to each order depending on order type and client reference.
• “Set-up order” and assign the corresponding database codes for the Customer, Billing/Carrier, pending court, all Counsels listed, and facilities.
• Perform internet research as needed to locate working telephone/facsimile numbers or a physical address for appropriate contact person(s) for Opposing Counsel and/or Co-Defense Counsel, and Business Entities.
• Enter order into the system in a timely manner, as defined by the Department Supervisor or Manager.
• Enter status into the ABI computer system documenting employee’s name, date, indicating when order was “set up and entered”; apply 24–hour Confirmation for Client; and status that order has been sent to review.
• Clearly communicate (flagging orders) to print/sort any and all special client requirements to ensure that orders are processed in accordance to the client’s special preferences and/or standard procedures.
• Report daily productivity numbers to the manager/supervisor by maintaining documentation for all orders processed using the Order Entry Daily Log.
• Follow any local, state of federal rules, regulations or laws as it pertains to the order.
• Other duties as assigned by manager.

Data Entry Clerk's come from all different backgrounds including customer service, clerical, administrative assistant, receptionist, cashiers, retail and more! 

• High School Diploma or equivalent required. 
• Prior work experience in data entry.
• Preferred work experience in a medical, legal, or insurance claims office.
• Typing proficiency, preferred level of at least 45 wpm accuracy, no errors.
• Has some understanding of the internal processes of medical facilities and med-legal terminology.

Who We Are:

ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.