ABI Document Support Services is a national provider of record retrieval and document management services to the insurance and legal industries. The Company’s proprietary web-based platform is characterized by end-to-end automation and record review customization with the inclusion of actual medical records. The Company has developed innovative processes that enable more efficient record retrieval, online record ordering, electronic record review and summarization.
We are seeking highly customer service driven individuals that have outstanding clerical skills for our Retrieval Specialist-Medical Records role. The primary objective of a Retrieval Specialist-Medical Records is to establish ongoing communication with each custodian of record. The purpose of maintaining an open line of communication is to acquire the requested records, an Affidavit of No Records, or other necessary correspondence by the ordering client’s due date. This is accomplished by making regular phone calls or through other means of contact with the custodian of record after service of the request and coordinate the obtaining of records by fax, mail, or email.
ABI offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. This role is a full time positon with a standard work schedule Monday-Friday; Mon-Thu 8-4:30pm and 7:30-4pm on Friday. It may be necessary to work overtime depending on business needs.
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans