ABI is seeking a motivated, passionate, and driven Supervisor to join the Records Retrieval department at our Garden City, NY location. The Records Retrieval Supervisor will be primarily responsible for overseeing the duties and functions of the Records Retrieval Department and ensures that they are carried out with accuracy, timeliness and confidentiality. This includes overseeing the input of system statuses; monitoring order completion and turnaround time, evaluating client’s satisfaction; supervising that records are maintained according to the legal requirements for all documents; and ensuring appropriate staffing for all functions. The Supervisor, Records Retrieval will work and interact with other managers and administration to ensure services provided meets the company standards and client expectations.
WHO WE ARE:
ABI Document Support Services is a national provider of record retrieval and document management services to the insurance and legal industries. The Company’s proprietary web-based platform is characterized by end-to-end automation and record review customization with the inclusion of actual medical records. The Company has developed innovative processes that enable more efficient record retrieval, online record ordering, electronic record review and summarization.
ABI offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. This role is a full time position with a standard work schedule Monday-Friday; Mon-Thu 8-5pm and 7:30-4:30pm on Friday. It may be necessary to work overtime depending on business needs.
Skills and Abilities
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
Medical Records Clerk
Patient Service Representative
Release of Information
Medical and Legal