• Production Specialist I

    Requisition ID
    # of Openings
    General and Administration
  • Overview

    The Production Specialist role is an entry level to the Production Department.  The Production Specialist will convert medical records to an electronic format,  prepare records for scanning and ultimately review the records and upload them into the ABI system. So if you are tech and computer savvy, consider joining our Production team onsite our Springfield office!


    ABI offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.


    This role is a full time positon with a standard work schedule Monday-Thursday (8:30-5pm), Friday (7:30-4:30).


    It may be necessary to work overtime depending on business needs.



    Essential Functions


                                  ****Position will be one of the 3 listed below****

    Production Scanner

    • Scan in all new customer orders.
    • Preparing all orders received in the sequence required for scanning.
    • Scan documents using any and all scanners found within the ABI equipment base.
    • Use, clean and maintain all scanners within factory specifications and report any and all maintenance and repairs needed to the equipment.
    • Complete daily reports as required.

    Production Binder

    • Sort records as the prints are removed from the printer.
    • Verify that the name on the printed records matches all attached documentation.
    • Bind records per specific client’s instructions, including side tabs, CD of records when required.
    • Process large volume copy jobs as required.
    • Package and send completed delivery to be uploaded, as requested.
    • Print all color documents and package as needed.
    • Sort, Package, Status, and ship deliveries to appropriate field office or mail.
    • Perform preventive maintenance of production printers.
    • Organize and maintain the cleanliness of company warehouse.
    • Complete daily reports as required.

    Production Shipping

    • Retrieve records from delivery shelves.
    • Sort delivery by address.
    • Package deliveries either in a box or envelope depending on size.
    • Fold all status letters and insert in envelopes.
    • Status all deliveries being shipped in computer system daily.
    • Print and attach all shipping labels for USPS/ FedEx.
    • Maintain and organize work flow.
    • Maintain confidentiality of files received.
    • Assist in preparing the incoming work for scanning department.
    • Respond to all emails concerning status and movement of orders within the department.
    • Enter accurate status of work orders into WinCopy, and or SolCom.
    • Redistribute work orders, records, x-ray films, etc., to other departments as required.
    • Route printed documents to the appropriate departments in a timely manner.
    • Drill paper and keep paper on hand to refill all printers as needed.
    • Complete daily reports as required.

    Marginal Functions

    • Assist with clerical duties such as mail/fax or e-mail when needed.
    • Assist in preparation of documentation for scanning.
    • Make CD’s of files as required.
    • Status all completed work to delivery shelf or to mail.
    • Sort and package all deliveries.
    • Evaluate process for improved efficiency.


    Educational Requirements

    • High School Graduate and / or GED equivalent.
    • Some College desirable but not required.

    Experience Requirements

    • Prior computer, data entry, medical, legal or insurance claims office is helpful but not required.

    Skills and Abilities

    • Good understanding of the organization’s goals and objectives.
    • Highly self-motivated and directed.
    • Ability to absorb new ideas and concepts quickly.
    • Good analytical and problem-solving abilities.
    • Ability to effectively prioritize and execute tasks.
    • Attention to detail is critical.
    • 10 key a plus.
    • Type 20-30 wpm a plus.
    • Read and write English fluently.


    Machines, Tools, Equipment and Work Aids

    • Computers, copiers, scanners, fax machine, telephone, printers, color printers, paper drill press, paper shredder, pallet jack, x-ray scanner, x-ray printer and various software programs.





    ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.




    ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.


    Equal Opportunity Employer - Minorities/Females/Disabled/Veterans


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